Keeping Contacts Up-To-Date¶

In case of an incident, it's crucial to have correct and up-to-date contact information. To ensure this, the Constituency Portal will send an email notification to orgadmins if their organisations have contacts that haven't been updated for a long time.

Notification Frequency

We do not like SPAM nor frequent emails. However, opting out from notifications is not possible as keeping contacts up-to-date is the main purpose of the Portal. To maintain a balance between information accuracy and the number of emails, we notify you:

Only once a week, on Monday morning.
About contacts that weren't updated in the last 180 days.
If you don't update a contact after notification, we will remind you about this specific contact first in 30 days.

Finding Expired Contacts¶

The reminder email will inform you about the affected organisation and provide a short overview of the roles that the expired contacts have. To find exactly which contacts need an update, open the Contacts tab in the Portal.

Here, every expired contact is marked with an orange clock icon next to the Last change date. Additionally, you can use a toggle switch to filter only expired contacts, allowing you to quickly see all of them.

Tip

You may find more expired contacts than mentioned in the email - this just means they expired after we generated the notification.

Updating or Acknowledging Contact Data¶

Any change in the contact data refreshes the expiration timer. If the data is already correct, you can click on Confirm without change in the Contact Edit Form to refresh the Last change date. Once you change something in the form, the button is replaced by Update.