First Steps

Registration

You will receive an invitation email. Follow the link to set up your account. During this process, you will be asked to create a password and set up a Multi-Factor Authentication app, along with backup recovery codes. After completing the setup, you can log in to the Portal and access your organisation's information.

Your password must meet the following criteria:

1. A minimum length of 16 characters.
2. At least one uppercase and one lowercase letter.
3. At least one digit and one special character.

You can later add physical keys as an MFA method in the account management section.

Note

The invitation email is valid for 72 hours. If it expires, you will need to request a new invitation from CERT.at.

First Look at Tuency

Start page of the Constituency Portal

Upon your first visit to Tuency, you'll see a dashboard similar to the image above. The central page defaults to the first tab of Netobjects, typically Autonomous Systems. Different elements of the dashboard serve various purposes:

1. Tabs for managing different types of network assets.
2. My Node allows you to view and manage users in your current organisation, tenant, or portal, depending on your role.
3. organisations for managing organisations related to your role.
4. Contacts where all contact information related to your organisation is located.
5. Add Colleague to invite coworkers to help manage your organisation.
6. Switch Node appears if you have roles in more than one organisation and allows switching between contexts.
7. A note indicating your privilege level in the current context.
8. Profile for managing your account, including password changes.
9. Claim Netobject to request the addition of a new network asset to your organisation.